For Administrators: What's New

Enhanced Flu Shot Program

As we announced in August, we’ve expanded our flu shot coverage. Our revamped benefit lets our members receive no-cost flu shots through clinics at select retail pharmacy chains.

We hope you’ll encourage your employees to take advantage of this benefit. At these retail clinics, members simply show their PacificSource member ID card to receive a shot at no cost. PacificSource will be billed directly, with no paperwork, deductibles, or copayments. Participating flu shot clinic locations include Albertsons, Bi-Mart, Fred Meyer, Kroger, and Safeway pharmacies.

Flu shot clinic member flier

Flu shot clinic payroll stuffer

Flu shot clinic worksite poster (11” x 17”)

Flu shot clinic newsletter article

Flu shot clinic directory (complete list)

Pay as billed for easier reconciliation

Remember, we now require that you pay as billed rather than making adjustments to your statement. As you send us new and deleted subscriber information, we will make the changes to your account, and premium adjustments will be reflected on your next month's statement.

Do we have current mailing addresses for your enrolled employees?

If "Invalid address, send update to PacificSource" appears next to an employee’s name on your billing statement, please update the mailing address via our online enrollment system, by fax at (541) 683-8328, or by e-mail at membership@pacificsource.com. Doing so helps ensure that your employees continue to receive important health plan correspondence.

We know your job as an employee benefits specialist can be challenging - we're here to help. The following articles are based on some of the most frequent questions our customers have for us.

Now you can enroll members online and access your plan’s contract documents and member benefit materials, your group administrator manual, the most current census information and enrollment totals, and much more online. See our flier for more information.

Medicare Part D
In October, we will distribute the following Medicare Part D employer notices and sample member notices to our medical group clients, based on which plan design each group has. You may use our Medicare D Creditability Matrix to determine which PacificSource pharmacy plans are creditable.

As a value-added service to our members that are age 65 and older, we will also mail the appropriate generic version of the member notices directly to their homes to assist them in evaluating their options. This is in addition to, and not in replacement of, the notice that all employers are required to provide to their covered members.